Frequently Asked Questions

How many days it would take to get the product?

Product will be dispatched in 3 business days and it would 7-10 business days for you to receive it. These days will pass in no time.

Can I cancel the order after I make the purchase?

Of course, yes. You can cancel the order in the 24 hours of placing it. Although, we don’t think that’s going to happen.

Every candle is freshly made to order, and once the wax is melted and hand-poured by the artisan it will be difficult to cancel the order. We are small business and We hope that you understand.

Can I return the product?

Did you know that these candles are hand-poured by the artisans with love and compassion?

We will definitely replace the product, in case we send you a wrong one (We bet that’s not going to happen). Also, if the product arrived at your doorstep is damaged during shipping.

Read our complete return policy here.

How soon can I get the refund?

We hope that you never have to cancel your order, however, in case you do, we are going to make sure that you get the refund. We’d say 7-10 business days, tops.

Why are your candles so expensive?

A lot of candles available in the market are chemical based, leaving toxins in your home. We ensure that our Soy and Bees Wax are 100% organic and of superior quality. As bonus they are packed with tons of benefits. Here’s a promise, you’ll know they are worth every penny once you use them.